Frequently Asked Questions
Can I claim private health insurance at Physio Waikerie?
You can claim private health insurance at Physio Waikerie. Our clinic is equipped to process claims directly, making it easy for you to access your benefits with our experienced physiotherapists.
What services does Physio Waikerie offer to patients?
Physio Waikerie offers a range of services to patients, including general physiotherapy, NDIS support, dry needling, and clinical Pilates, all delivered by qualified physiotherapists dedicated to enhancing patient health and wellbeing.
How do I book an appointment at Physio Waikerie?
Booking an appointment at Physio Waikerie is easy. You can schedule your visit by calling our clinic directly, using our online booking system on the Health First Group website, or visiting us in person for assistance.
Does Health First Waikerie provide mental health services?
Health First Waikerie does not provide mental health services. Our focus is on delivering physiotherapy and allied health services, including NDIS support, through qualified physiotherapists and other health professionals.
Can I book an appointment online with Health First Waikerie?
You can book an appointment online with Health First Waikerie. Our user-friendly online booking system allows you to schedule your physiotherapy sessions conveniently at your preferred time.
What services does Health First Waikerie offer to its patients?
Health First Waikerie offers a range of physiotherapy services, including NDIS support, dry needling, clinical Pilates, and general physiotherapy, all delivered by qualified allied health professionals dedicated to enhancing patient care and recovery.
Does Physio Waikerie treat sports-related injuries?
Physio Waikerie provides treatment for sports-related injuries. Our experienced physiotherapists utilise evidence-based techniques to assess and manage various sports injuries, ensuring you receive tailored care to support your recovery and return to activity.
How long is a typical physio session at Physio Waikerie?
A typical physio session at Physio Waikerie lasts approximately 30 to 60 minutes, depending on the individual’s needs and treatment plan. This duration allows our experienced physiotherapists to provide comprehensive care tailored to each client.
Are Physio Waikeries therapists fully qualified?
The physiotherapists at Physio Waikerie are fully qualified professionals, holding relevant degrees and registrations with the Australian Health Practitioner Regulation Agency (AHPRA), ensuring they adhere to national health standards and provide safe, effective care.
Can children receive physiotherapy at Physio Waikerie?
Children can receive physiotherapy at Physio Waikerie. Our qualified physiotherapists are experienced in treating a variety of conditions in children, ensuring they receive tailored care to support their development and well-being.
What types of physiotherapy are available?
The types of physiotherapy available at Health First Group include general physiotherapy, clinical Pilates, dry needling, and services tailored for NDIS participants, all delivered by qualified physiotherapists in a professional clinic setting.
How can I access NDIS services here?
Accessing NDIS services at Health First Group involves contacting our clinic directly to discuss your eligibility and needs. Our experienced physiotherapists will guide you through the process and help you understand the available support options.
What are the clinics operating hours?
The clinic's operating hours are Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM, ensuring accessible physiotherapy services for the Waikerie community.
Is there a waiting list for appointments?
There is currently no waiting list for appointments at Health First Group. We strive to accommodate our clients promptly and encourage you to book your appointment directly for the best availability.
What should I bring to my appointment?
To ensure a smooth appointment experience, you should bring your Medicare card, any relevant medical referral or imaging reports, and a list of medications you are currently taking.
Are there any age restrictions for services?
Health First Group does not impose age restrictions for our physiotherapy services. We welcome clients of all ages, from children to seniors, ensuring that everyone has access to the care they need in the Riverland Region.
Can I receive treatment for chronic pain?
Chronic pain can be effectively treated at Health First Group. Our experienced physiotherapists provide tailored treatment plans that may include manual therapy, exercise, and education to help manage and alleviate chronic pain symptoms.
What qualifications do the therapists hold?
The qualifications held by our therapists include accredited degrees in physiotherapy and relevant certifications. Our team is composed of experienced physiotherapists, occupational therapists, and massage therapists, all committed to providing high-quality care in accordance with national health standards.
Is dry needling offered at this clinic?
Dry needling is offered at our clinic, where our qualified physiotherapists utilise this technique to help alleviate pain and improve muscle function as part of our comprehensive physiotherapy services.
How do I cancel or reschedule my appointment?
To cancel or reschedule your appointment, please contact our clinic directly via phone or email at least 24 hours in advance. This allows us to accommodate other clients and ensure optimal scheduling.
Are there any special programs for athletes?
Health First Group offers specialised programs tailored for athletes, focusing on injury prevention, rehabilitation, and performance enhancement. Our experienced physiotherapists design these programs to meet the unique needs of athletes in the Waikerie area.
What payment methods are accepted at the clinic?
The accepted payment methods at our clinic include health fund rebates, credit and debit cards, and cash. We also offer options for NDIS participants to ensure accessible services for everyone in the community.
Can I get a referral for physiotherapy?
A referral for physiotherapy can be obtained from your general practitioner or other healthcare providers. At Health First Group, our experienced physiotherapists are ready to assist you in your recovery journey, whether you have a referral or are seeking treatment directly.
What is the process for new patient registration?
The process for new patient registration involves completing a registration form, which can be obtained at our clinic or downloaded from our website. Once submitted, our team will contact you to confirm your appointment and discuss any necessary information.
Are group therapy sessions available at the clinic?
Group therapy sessions are available at our clinic, providing a supportive environment for individuals to engage in physiotherapy with guidance from our qualified physiotherapists. Please contact us for more details on scheduling and availability.
How do I provide feedback about my treatment?
Providing feedback about your treatment is important to us. You can share your thoughts by speaking directly with your physiotherapist during your appointment, or you can contact our clinic via phone or email to submit your feedback.
What should I expect during my first visit?
During your first visit, you can expect a comprehensive assessment by our qualified physiotherapists, who will discuss your medical history and current concerns, followed by a tailored treatment plan to address your specific needs.
Are there any discounts for multiple sessions?
Discounts for multiple sessions are available at Health First Group. We encourage clients to inquire about our package deals during their appointment booking to help make physiotherapy more accessible and affordable.
Can I receive physiotherapy after surgery?
Physiotherapy can be beneficial after surgery to aid recovery and restore function. Our qualified physiotherapists at Health First Group will assess your condition and create a tailored rehabilitation plan to support your healing process.
What is the average duration of treatment plans?
The average duration of treatment plans at Health First Group varies based on individual needs, typically ranging from a few weeks to several months, depending on the condition being treated and the patient's progress.
